By nurturing a culture of positive energy, we enable teams to transform guest experiences, and increase profit with every step of service.

OUR SERVICES

Employee Retention & Development

We firmly believe that the most valuable asset a restaurant can have is its dedicated and experienced staff.

  • Examining employee development opportunities involves looking at current workplace culture, training programs, and incentive initiatives, while providing relevant feedback that allows our clients to invest in the longevity and consistent success of their team members. Identifying factors may include updating employee standards and regulations, leadership development, management training, and more.

Marketing & Social Media Management

Create a brand and online presence that feels authentic to each owner, operator, and culinary visionary. Let us showcase your passion and hardwork in the online space to gain more exposure and create a valuable audience.

  • We’ll create eye-catching content that highlights the unique offerings of your business. From static photography to interactive videos, we’ll craft a social media strategy that’s sure to keep your audience engaged. We’ll keep an eye on your comments, messages, and insights, while ensuring you show up consistently for your online audience. You focus on the operations, and let us show off your hard work.

Menu
Optimization

Collaborate with the culinary team to create or refine menus, considering market trends, cost-effectiveness, prep requirements, and guest preferences.

  • We scour the culinary landscape, identifying industry trends, innovative dishes, and evolving food preferences to keep your menu ahead of the curve. We look at feedback and data from your current guests to identify potential areas of opportunity within your existing demographic. We analyze kitchen workflows and equipment to streamline prep processes, reduce food waste, and ensure smooth service in even the busiest hours.

Guest
Experience Consulting

Thoroughly examining the current steps of service being provided by front of house staff and how they correlate to the overall level of guest satisfaction.

  • Identifying how a restaurant can demonstrate amplified degrees of hospitality throughout their steps of service to increase guest satisfaction and operational efficiency. Creating descriptive standards to ensure uniformity in the degree of hospitality being provided by all front of house staff.

Concept
Development

For the owner or operator looking to develop a new food and beverage concept or offering. We will identify the look, feel, and steps necessary to bring your hospitality vision to life.

  • We’ll discuss all things branding, anticipated level of service, dining room layout, menu development, potential staffing needs, anticipated inventory requirements, and all other front of house related development

& More. Let’s Chat-